The property is normally available weekly from Friday to Friday; weekends from Friday to Monday or mid-week from Monday to Friday. Occupancy is from 4 pm on the day of arrival to 10 am on the day of departure, unless alternative arrangements have been made. For any alternative dates or entry arrangements, please enquire.

It is our intention to participate in the Green Tourism Business Scheme and we will be developing an environmental policy to meet the standards required in all the relevant criteria. In the meantime low impact cleaning products are used and facilities to enable guests to recycle waste materials will be provided.

Well behaved pets are welcomed at our discretion. Numbers depending on the size of the animals.

Smoking is not allowed within the property but you may smoke in the garden.

The property is not adapted to make it suitable for disabled persons. Any disabled visitor should be accompanied by others to attend to their mobility and other requirements. It is essential that such parties state any special needs at the time of booking and we will do our best to advise them of the suitability or lack of suitability of the property and its facilities.

Please read this document carefully before you sign the booking form as you will be entering into a legally binding contract with us. The booking form must be signed by a person over 18 years of age who agrees on behalf of all named persons to abide by this contract. The contract is deemed to be made jointly and severally with all persons in the party hiring the property, hereafter referred to as the hirer.

1. Contract - A contract shall come into existence only if and when we issue a booking confirmation. Provisional bookings will be held for a maximum of five days and will only be confirmed on receipt of the booking form and Booking Deposit or full Payment if your booking is for a short break of less than 7 nights. The contract shall be deemed to have been made at our premises at Sandbank and shall be subject to Scottish Law and the exclusive jurisdiction of the Scottish Courts. These conditions of hire form the basis of our contract with you.

2. Terms - The prices shown include the provision of bed linen, towels, t-towels, oven gloves, basic cleaning materials and electricity. The rental also includes an end of stay clean, however, if the property is left in a particularly poor state of cleanliness an Excess Cleaning Charge may be applied. We reserve the right to alter or amend the facilities or amenities available without prior notice.

3. Parties - The property shall only be used by the persons listed on the booking form, unless changes are agreed in writing with us prior to arrival. The total number of persons comprising the hirer group shall not exceed the capacity of the property as advertised with the only exception of babies under 2 years old. All-male or all-female groups are accepted only at our discretion and will be liable for a £100 Additional Security/Housekeeping Deposit over and above the Routine Security/Housekeeping Deposit.
Should you arrive at the property with a group which does not meet these criteria we reserve the right to refuse the use of the property. You may be asked to pay a Security/Housekeeping Deposit at time of take-over. We also reserve the right to refuse to hand over the property to any person(s) who, in our opinion, is (are) not suitable to take charge of it. In such cases, all hire charges paid will be refunded in full and the contract shall be cancelled.
If, in our opinion, any person(s) is (are) not suitable to continue the holiday because of unreasonable behaviour, damage to property, or annoyance to neighbours, the contract may be terminated. In this event the hirer shall remain liable to pay the hire price and no refund will be due. The hirer is liable for any damage caused to the property. We have the right to enter the property (without prior notice if this is not practicable or possible) if special circumstances or emergencies arise.
The property is not adapted to make it suitable for disabled persons. Any disabled visitor should be accompanied by others to attend to their mobility and other requirements. It is essential that such parties state any special needs at the time of booking and we will do our best to advise them of the suitability or lack of suitability of the property and its facilities.

4. Payments

4.1 Deposit - When booking you must pay the Initial Payment due. This Initial Payment includes your Booking Deposit, as part payment towards the cost of your holiday, the Routine Security/Housekeeping Deposit and any Additional Security/Housekeeping Deposit. For short break bookings of less than 7 nights full Payment must be made with the booking form.

4.2 Balance - The Balance is due 6 weeks before your holiday start date. For bookings made within 6 weeks of your holiday start date, the full Payment is payable at the time of booking. If payment is not made according to these terms we reserve the right to cancel your holiday and retain the deposit paid. Please do not send cash through the post. Payment can be made by postal order or cheque.

5. Cancellation - If you have to cancel your holiday for any reason, send us written notification and your cancellation will be effective from its date of receipt.

If you cancel more than 6 weeks before the start date your deposit will be forfeited.
If you cancel less than 6 weeks before the start date and we are successful in re-letting all of your holiday you will only forfeit your deposit. If we are only successful in re-letting part of your holiday and/or the value of the re-let is less than your outstanding balance of hire, you will also be held responsible for the difference. If we cannot re-let and the cancellation date is less than 6 weeks before the start date of your holiday, then you will be held responsible for the prompt payment of the full cost. You are strongly recommended to take out appropriate cancellation insurance for your holiday.

6. "Force Majeure" - We regret we cannot accept responsibility or pay any compensation where the performance or prompt performance of our contract with you is prevented or affected by reason of circumstances which amount to force majeure.
Circumstances amounting to force majeure include any event which we could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage of the property (which cannot reasonably be remedied to a satisfactory standard before the start of your holiday) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage or any similar event. Such circumstances also include riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity and all similar situations beyond our control.
Where any cancellation or change results from force majeure, our liabilities are limited to offering you a full refund as set out above. We regret we cannot pay any compensation or meet any expenses or costs you may incur as a result of any such cancellation or change.

7. Occupancy - Occupancy shall be from 4 pm on the day of arrival to 10 am on the day of departure. Unless special arrangements have been made, late departures will incur a £25 Late Departure Penalty. The property is rented as a holiday let and is therefore not an assured tenancy in terms of Housing (Scotland) Act 1988. The hirer shall use the property solely for holiday purposes and the hirer shall not sub-let the property or any equipment hired to the hirer.

8. Pets - Pets, are permitted at the discretion of the owners. Bring your guide dog’s basket, food & water bowls and pooper scooper with you and keep your guide dog off bedding or other soft furnishings. Dogs should not be left unattended in the property. Please clean up any fouling without delay. Any damage caused by your animal will be charged for and any soiling or odours left may result in an Excess Cleaning Charge being applied.

9. Vehicles - Your vehicles and their accessories and contents are left entirely at your risk. We will not be responsible for any damage or loss to or from any vehicle from any cause whatsoever other than in the case of negligence of our employees or agents. Please only park in the designated parking area.

10. Smoking - Smoking is not allowed within the property but you may smoke in the garden. Should the hirer not abide by this term and the property is left smelling of smoke an Excess Cleaning Charge may be applied. Should the hirer not abide by this term and there is any damage caused, such as burns to furniture etc, such damage will be charged for.

11. Liability - We do not accept liability for any damage, expenses, injury, death or loss of any nature whatsoever suffered by any person(s) from any cause other than in the case of the negligence of our employees or agents.
You are strongly recommended to take out appropriate personal insurance for your holiday.

12. Shortcomings - You must notify us of any shortcomings with the property immediately so that corrective action can be taken. We do not accept liability in relation to any shortcomings or claim of whatever nature if you fail to notify us of any complaint or claim during your holiday and write to us within 28 days of the end of your holiday.

Payment = The full advertised and agreed price for the holiday period booked in the property, including any excess charges.

Booking Deposit = 20% of the Payment.

Routine Security/Housekeeping Deposit = £100 (returnable in the event of no damage/breakages etc).

Additional Security/Housekeeping Deposit = £100 (returnable in the event of no damage/breakages etc).

Initial Payment = Booking Deposit plus Security/Housekeeping Deposit(s).

Balance = 80% of the Payment.

Excess Cleaning Charge = £50, unless specialist cleaning services are required in which case we reserve the right to charge a greater sum.

G Murray & J Murray - Scougal, Sandbank, Argyll PA23 8PD. 31/10/2006